Susan Murphy-Milano...

Email: if an abuser has access to your email account, he or she may be able to read your incoming and outgoing mail. if you believe your account is secure, make sure you choose a password he or she will not be able to guess. So no nick names, middle names, names of pets. Instead come up with letters and numbers (mix it up)  for your password and change them every ninety days. This also applies to anyone you do business with online.  Like a bank, credit card or utility company. Or consider using the telephone instead of the computer for a while to conduct your online business activities.  

Also be careful that the abuser who is very clever hasn't sent you an official looking email from a credit card company or a bank that you may have an account , asking to verify or change your password information.  It is important NEVER, NEVER, respond to any online communication that no matter how important it looks, to ignore it.  Instead pick up the telephone and call them directly.

If an abuser sends you threatening or harassing email messages, they may be printed and saved as evidence of this abuse. Additionally, the messages may constitute a federal offense. For more information on this issue, contact your local  States Attorney's  Office, Attorney Generals Office, or a legal services agency for victims of violence in your area.  

History / cache file: if an abuser knows how to read your computer's history or cache file (automatically saved web pages and graphics), he or she may be able to see information you have viewed recently on the internet.

You can clear your history or empty your cache file in your browser's settings.*

• Netscape:
  Pulldown Edit menu, select Preferences. Click on Navigator on choose 'Clear History'. Click on Advanced then select Cache. Click on "Clear Disk Cache".

  On older versions of Netcape: Pulldown Options menu. Select Network Options, Select Cache. Click on "Clear Disk Cache".

• Internet Explorer:
  Pull down Tools menu, select Internet Options. On General page, under Temporary Internet Files, click on "Delete Files." If asked, check the box to delete all offline content. Still within the Temporary Internet Files section, click on Settings. (This next step may make it harder to navigate pages where you'd like your information to be remembered, but these remaining cookies do show website pages you have visited. Therefore, use your own judgment as to whether or not to take this next step). Click on "View Files." Manually highlight all the files (cookies) shown, then hit Delete. Close that window, then on General page under History section, click on "Clear History."

• AOL:
  Pulldown Members menu, select Preferences. Click on WWW icon. Then select Advanced. Purge Cache.

Additionally, a victim needs to make sure that the "Use Inline Autocomplete" box is NOT checked. This function will complete a partial web address while typing a location in the address bar at the top of the browser.

If you are using Internet Explorer, this box can be found on the MS Internet Explorer Page by clicking on "Tools" at the top of the screen, then "Internet Options," and then the "Advanced" tab. About halfway down there is a "Use inline AutoComplete" box that can be checked and unchecked by clicking on it. Uncheck the box to disable the feature that automatically completes an internet address when you start typing in the internet address box.

* This information may not completely hide your tracks. Many browser types have features that display recently visited sites. The safest way to find information on the internet, would be at a local library, a friend's house, or at work.

For help call the National Domestic Violence Hotline:
1-800-799-SAFE 1-800-787-3224 (TTY) or go to your local library and pick up a copy of "Defending Our Lives", getting away from domestic violence & staying safe.